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Washington Server Academy

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The course

Ready for the decisions ahead.

Washington Mandatory Alcohol Server Training (MAST) — written edition 1.1-review.

Course in development. This outline is a preview; enrollment, the official examination and permit issuance are not open.

Twelve lessons. A complete foundation.

72 required teaching sections, 24 guided applications, and five original formative checks per lesson.

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01MAST Basics, Permit Types and Your Responsibility

Learning objectives

  • Identify when MAST applies
  • Distinguish Class 12 and Class 13 duties
  • Explain the training, exam and permit sequence
  • Check permit validity and renewal responsibilities

Teaching sections

  • One service decision affects many people
  • Class 12 and Class 13 are different authorities
  • A narrow temporary exception is not the staffing plan
  • Initial employment and permit availability
  • Course completion is a sequence, not a payment receipt
  • Five-year validity, upgrades and renewal

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

02Alcohol, Standard Drinks and Effects on the Body

Learning objectives

  • Calculate standard-drink equivalents
  • Explain absorption and delayed effects
  • Identify factors affecting impairment without stereotyping
  • Reject ineffective sobering methods

Teaching sections

  • Alcohol affects judgment before obvious collapse
  • Use the standard drink as a comparison unit
  • Recipes, pours and shared service history
  • Absorption can continue after the last order
  • Factors matter, but stereotypes do not
  • Build a prevention habit before a cutoff is necessary

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

03Alcohol with Drugs, BAC and DUI

Learning objectives

  • Explain combined-substance risk
  • Distinguish driving thresholds from service rules
  • Recognize a possible alcohol emergency
  • Choose safe transportation without promising sobriety

Teaching sections

  • The receipt is not the whole exposure
  • Feeling awake is not the same as being unimpaired
  • BAC is a measurement, not a bartender prediction
  • Under-21 driving and the separate service standard
  • Recognize an emergency and call for help
  • Transportation is part of care, not a substitute for care

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

04Recognizing Apparent Intoxication

Learning objectives

  • Observe changes in speech, coordination and judgment
  • Apply the apparent-intoxication service rule
  • Distinguish observations from diagnoses
  • Communicate a cutoff consistently across staff

Teaching sections

  • The rule includes possession and consumption
  • Start with a baseline and watch for changes
  • Speech, attention and coordination clues
  • Judgment and behavior can change while seated
  • Observe everyone who receives the alcohol
  • Act before the problem becomes a crisis

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

05Intervention, Refusal and Safe Transportation

Learning objectives

  • Use a calm and firm refusal
  • Handle escalation without improvised force
  • Coordinate team action and transportation
  • Document significant incidents objectively

Teaching sections

  • Separate prevention from mandatory refusal
  • A refusal should be clear without being insulting
  • Use the team so the refusal remains effective
  • Respond to anger without increasing the danger
  • Build a practical transportation plan
  • Record actions, not conclusions you cannot prove

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

06Checking Identification and Preventing Underage Sales

Learning objectives

  • Identify acceptable Washington age-verification documents
  • Check dates, authenticity and the holder consistently
  • Calculate age on the service date
  • Refuse when eligibility cannot be established

Teaching sections

  • Ask consistently and verify the recipient
  • Know the document categories and required information
  • Use a deliberate inspection sequence
  • Calculate age from the full date
  • Resolve doubt without inventing enforcement powers
  • Prevent transfers and keep checking through the visit

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

07Minors, Restricted Areas and Employees Under 21

Learning objectives

  • Distinguish customer restrictions from employee exceptions
  • Apply age, task, location and supervision together
  • Recognize prohibited bartender functions for ages 18 through 20
  • Escalate unfamiliar license-specific assignments

Teaching sections

  • Customer access is different from employee duties
  • The basic rule for employees aged 18 through 20
  • Bartender functions remain restricted
  • Necessary entry is not permission to linger
  • Retail settings have their own conditions
  • Use a four-part task check

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

08Washington Service Laws: Hours, Premises and Product Rules

Learning objectives

  • Apply the 2 a.m. to 6 a.m. restrictions
  • Check local and license-specific limits
  • Identify authorized products and premises boundaries
  • Distinguish lawful takeout from unrestricted open-container removal

Teaching sections

  • Hours restrict more than the last sale
  • Know the actual operating hours for the location
  • A license has physical boundaries
  • Serve only what the license authorizes
  • Open-container removal requires a real exception
  • Apply all checks to the same transaction

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

09Prohibited Conduct, Cannabis and Maintaining Control

Learning objectives

  • Recognize prohibited employee and patron conduct
  • Respond to alcohol transfers and disorder
  • Distinguish cannabis legality from licensed-premises rules
  • Use consistent team controls without unsafe confrontation

Teaching sections

  • Control is a continuing responsibility
  • Employees cannot turn work into a drinking session
  • Disorder and threats need an active response
  • Cannabis rules do not disappear in an alcohol business
  • Watch the path of the drink
  • Make rules consistent across the team

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

10Required Signs, Lighting and Enforcement Readiness

Learning objectives

  • Place required age notices correctly
  • Identify other mandatory signs applicable to the operation
  • Apply the functional lighting standard
  • Prepare staff for a lawful inspection

Teaching sections

  • Required age notices belong at each relevant entrance
  • Pregnancy warnings have specified placement
  • Other mandatory notices cannot be overlooked
  • Lighting has a practical enforcement purpose
  • Credentials and truthful cooperation matter
  • Turn requirements into an opening walk

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

11Liability, Penalties and Permit Compliance

Learning objectives

  • Distinguish worker, licensee, criminal and civil consequences
  • Read the standard permit penalty progression
  • Recognize aggravating and mitigating factors
  • Respond appropriately to suspension and compliance notices

Teaching sections

  • Different consequences follow different processes
  • Read the standard schedule, not a price list
  • Circumstances can change the outcome
  • Criminal and civil issues need careful boundaries
  • Child-support enforcement can affect a permit
  • Good records support accountability

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

12Delivery, Takeout and Final Review

Learning objectives

  • Distinguish current takeout authority from delivery sunset language
  • Apply safe handoff practices only within lawful authority
  • Integrate the course service-decision process
  • Explain Last Call, evaluation, official exam and permit steps

Teaching sections

  • Read the current version and its dates
  • Takeout remains conditional, not unrestricted
  • Verify authority before training a delivery route
  • Practice a safe lawful handoff
  • Use the full service-decision sequence
  • Complete each remaining course step honestly

Includes two guided applications and five original lesson checks. These are distinct from the official Board examination.

Meaningful instruction takes time.

The proposed core design totals 220 minutes. The legal minimum is 180 minutes of instruction, excluding the examination. The actual course duration has not yet been pilot-verified. Optional games, assessments, Last Call, evaluation and breaks do not add regulatory core credit in this design.

Full written instruction remains accessible. Narration and supplemental videos are not available in this edition.

Read WAC 314-17-060